Service Leadership: Tools to Assess Knowledge, Attitude and Behavior

Service Leadership: Tools to Assess Knowledge, Attitude and Behavior

Service Leadership: Tools to Assess Knowledge, Attitude and Behavior is an essential resource for anyone seeking to enhance their leadership skills in the service industry. Whether you are a manager, supervisor, or aspiring leader, this book provides the necessary tools and insights to excel in service-oriented roles.

This comprehensive guide offers a practical approach to assess and develop key attributes required for effective service leadership. It equips individuals with the knowledge and understanding to lead teams, motivate employees, and drive customer-centric strategies. With a focus on knowledge, attitude, and behavior, this book empowers leaders to create a culture of service excellence within their organizations.

Written by industry experts, this book combines research-based insights with real-world examples, making it a valuable resource for professionals at all levels. The authors delve into the fundamentals of service leadership, covering topics such as emotional intelligence, communication skills, problem-solving, and relationship building. The book also includes practical tools and exercises to help readers apply the concepts and assess their own leadership capabilities.

Service Leadership: Tools to Assess Knowledge, Attitude and Behavior is a must-have for individuals looking to enhance their leadership skills in the service industry. Its comprehensive approach, coupled with practical exercises, ensures that readers can immediately implement the strategies and concepts discussed. Whether you are a seasoned leader or just starting out in your career, this book is an invaluable resource for personal and professional growth.

Product Details:

• Condition: New
• Height: 0.87 inches
• Width: 7.13 inches
• Length: 10.12 inches

With its new condition and original packaging, this book is ready to be your go-to guide for service leadership. Order your copy today and unlock your full leadership potential in the service industry.