
Service Leadership: Tools to Assess Knowledge, Attitude and Behavior
SKU 43013052020CAS0EC1
UPC 9781536148527
UPC 9781536148527
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Original price
$176.99
Original price
$176.99
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Original price
$176.99
Original price
$176.99
Current price
$54.79
$54.79
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$54.79
Current price
$54.79
Discover the keys to nurturing leadership in service economies with this essential book! Delve into the distinct requirements of service and manufacturing industries and learn the critical differences between "doing things right" and "doing the right things." Uncover the Service Leadership Model and the core components of Service Leadership knowledge, attitude, and behaviors. The authors present validated measures and psychosocial correlates, empowering you to develop impactful leadership skills. Enhance your training, decision-making, and research with this invaluable resource!
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