Guaranteed Against DOA:
All of our product is guaranteed against DOA (Dead On Arrival). We will gladly replace any item that should arrive DOA. Please contact us by email: firstname.lastname@example.org within 14 days of receiving your item. Please include your name and order number in your email. Depending on the circumstance we will provide you with a return shipping label. Once we have received the returned item the refund will be processed.
Our payment options include Visa, MasterCard and PayPal. Orders are processed once credit card authorization and verification have been obtained.
We will process all online orders within 1 business day. Free shipping is valid for online orders over $100.00 within Canada only. Eligible customers must enter the code "freeshipping" in the check-out. Domestic orders using regular parcel delivery typically arrive within 5-7 business days. International orders deliver within 7-9 business days.