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Responding to COVID-19 at Big Box Outlet Store

Hi everyone,

I wanted to take this opportunity to reach out to our loyal customers and wish them a safe and healthy Easter. 

Being a locally owned and operated company, this global pandemic hit very close to home for us and I wanted to update you on the extensive measures we have taken at store level to ensure our staff remain safe so that we can continue to provide you with a safe and enjoyable shopping experience. It has been our privilege to supply our customers with essential goods at low prices; to ensure we are able to continue to do so we have put forth the following measures:

Frontline

  • Enhanced cleaning measures
  • Installed plexiglass barriers at all pay stations
  • Hand sanitizer stations at all store entrances and throughout stores
  • Informative posters in all stores with social distancing and sanitary reminders
  • Limiting store capacity at each store
  • Revamped entrances and pay stations to provide greater distancing from staff and customers
  • Procedural manuals sent to all stores outlining proper protocols and expectations


Inventory Control

  • Enforcing a limit on high-demand products to ensure that sufficient supply
  • We continue to apply our same low pricing structure to all our high demand products.


Team Members

  • Daily meetings, when applicable, to inform team members on the protocols from Canada Health Officials.
  Face Masks
  •   Masks are now mandatory in all of our facilities